SAHelp is a robust application management system that radically enhances The Salvation Army's ability to efficiently and securely service the most applicants in the shortest amount of time with the resources available - all the while, maintaining its focus on ministry.
Time and resource constraints have put a strain on the day to day operation of emergency case management. SAHelp revolutionizes the assistance application process and transforms the caseworkers' methods.
Reduces caseworker travel requirements and the need for in-person engagement while increasing the application to caseworker ratio.
The online interface allows for the submission of a request for assistance entirely within the web interface. Additionally, the chat and video features ease the burden of traveling to the office, thus saving the applicant time and money.
The increased efficiency can lead to both caseworker time savings as well as the increase in funding opportunities from funding sources that require a certain level of capacity and velocity.
SAHelp funding configurations help the caseworker remain in compliance with grant and funding restrictions. These settings are managed at the administrator level, ensuring fundings align with expectations and strategy.
For applicants, the burden of visiting the office for in-person meetings can be overwhelming. It disrupts work schedules, requires childcare arrangements, and incurs transportation expenses. SAHelp solves this challenge with its integrated video and chat features.